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tcm teleconsult

9 TCM Body Constitutions
九种体质

Personalised prescription according to your body constitution.

根据您的身体体质,对症下药、一对一的调理处方。

9 Body Constitutions In TCM

TCM Diagnosis
听诊 | 面诊 | 望诊

Physicians use the various methods to judge the body’s conditions and present their expert diagnosis.

医师运用望、闻、问诊法来对舌头、面部五官、生活作息等多方面进行观察, 从而判断人体全身与局部的病变情况。

tongue diagnosis tcm

How It Works.

Step 1: Book

Use the booking form below or call 9230 0355 to let us know when you want to have the online consultation. It will only take a couple of minutes to complete via mobile or desktop.

tcm consultation

Step 2: Consult

One-to-one online consultation with our Registered TCM Physicians. Our experienced Physicians will present their expert diagnosis and prescribe the medicine for you if necessary. Usually the process takes about 15-20 minutes.

delivery medicine

Step 3: Courier Medicine

TCM prescriptions and herbs will be couriered to your doorstep the next day. Same day delivery can be arranged for order before 11am.

Our Fees

tcm teleconsult fees

Our TCM Physicians & Support Staff

All our TCM physicians are internationally trained and certified, registered members of the TCM Practitioners Board under the jurisdiction of the Ministry of Health. They attend various training every year to keep up with the latest TCM best practices and advances to deliver the best results for our patients.

Booking Form

Book Online or Call 9230 0355 to speak to our TCM Physicians

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Frequently Asked Questions

What are your operating hours for Tele-Consultation?

You may consult a TCM Physician any time from 10am to 9pm as per our usual business hours.

Can I get Medical Certificate?

Yes, our TCM physicians can prescribe MCs for you if you are deemed unfit for work. The MC will be sent digitally to you via email or WhatsApp depending on your preference.

How much are your fees?

For TCM Tele-Consultation, Joyre Member : $8 and Non-Member : $13.

For Medicine prescription, it ranges from $8 to $15 per day depending on your dosage amount and individual condition.

Are there delivery charges?

Standard Shipping: $2.90

You can enjoy free delivery for orders/ medicine above $50.

Can I make an insurance claim?

Yes, we have Singapore registered TCM physicians which are recognised by all insurance agencies. We will issue a digital invoice for your claim submission. Successful claims are subjected to your policy type and clauses.

How long is the delivery?

We would try our best to deliver the medicine to you in the shortest time possible. Orders made before 11am can be delivered the same day in the afternoon. Orders made in the afternoon will be delivered the next day. Our customer service will liaise with you for delivery address and timing to receive the medicine.

Can I only order medicine prescription without consultation?

For first-timer, you need to see the TCM Physician for a TeleConsultation first. If you have already spoken to our Physician previously, you can pay for the medicine prescription only.

Can TCM Physicians come to my house for acupuncture service?

Yes, our Physicians can be on house calls on services such as Bone Setting and Acupuncture. Each acupuncture session is a maximum of 45 minutes according to the latest regulation. House treatment costs range from $88 to $198/ session including transport.