Our Locations

You are welcome to visit our outlets islandwide in Singapore

Contact Us

You are welcomed to visit outlets islandwide in Singapore.

Frequently Asked Questions

Where are you located?

Joyre has 19 branches currently in Singapore, located at various shopping malls, and congregated neighbourhood centres for your convenience. Joyre also offers services to your home directly, check out here at Massage.

What are your opening hours?

Our opening hours are from 10am to 9pm daily, including Public Holidays, except for Bishan, Punggol, Toa Payoh, Kovan, and Marine Parade outlets, where the opening hours are 10am to 9pm on weekdays and 10am to 7pm on weekends.

How long are the treatments?

Our treatments varies from 10min to 2hours and more, depending on the type of treatment. Promotional items such as Full Body Relaxing Massage is 45min only, with a 15min Infrared Foot Moxibustion Treatment.

How much are the treatments?

Part of our treatment menu are found here (https://joyretcmedispa.com/treatments/). For more information, kindly visit our outlets where our staff will attend to your needs. For your first time experience of our signature treatments, you are entitled to a 50% promotional offer once. For more package discounts after that, kindly approach our staff at the outlets for more information.

How much do you charge for consultation?

Our consultations including TCM diagnosis such as pulse reading, and diagnostic observation of your body conditions through the five senses are free of charge to bring greater awareness to your body conditions for all first timers.

Can I make an insurance claim for the TCM treatments?

Yes, at Joyre TCMedi Spa we have Singapore registered TCM physicians which is recognised by all insurance agency. You are required to call to make a prior appointment with TCM physicians at our outlets. In addition, Joyre also has collaboration with AIA Insurance where our customers enjoy a hotline for their insurance claims.

Can I take Medicial Certificates (MC) from the TCM treatments?

Yes, our TCM physicians can prescribe MCs for you if you are deemed unfit for work. Our physicians are also trained to recommend health tips including your diet for help you get rested and recharged.

How do I become a VIP member and what are the previleges of becoming a member?

You may sign up for a VIP top-up of $2000 to be qualified as a VIP member. Other previleges include VIP gifts, priority in booking, special discounts and offers and more. Kindly approach our staff at the outlets for more information.

I can't successfully make a booking, what can I do?

We sincerely apologise for your unsuccessful booking, our staff could be busy at the moment. Depending on the timing and location you wish to have your treatment, our outlet occupancy rate would vary. You may also email us at booking@joyretcmedispa.com and we would work out the best possible booking for you.

What career opportunities are there in Joyre?

For career opportunities in Joyre, kindly email your resume to hr@joyretcmedispa.com
Positions available: Licensed TCM Physicians, Therapist, Consultant, Managers, Customer Service Officers, Finance executive, Roadshow Promoter.

Terms and Conditions:

All customers are required to fill in their name, and NRIC number. This is for identification and verification purposes in compliance according to the Massage Establishment Act 2017. We seek your understanding and your personal data will be kept strictly confidential under the Personal Data Protection Act 2012.

Services and products, including promotional items has an additional 7% GST charges.

All promotional items such as Gift Voucher ($38, $10 ) purchased online are to be redeemed within 15 days.

Packages purchased are valid for 12 months, except for package sessions of more than 10 sessions and/or package value above SGD2000 to be valid for 24 months from date of purchase.

Goods and services are non-refundable after 5 days from invoicing date. Under special circumstances, the Company may at its discretion, agree to grant a refund of service package, to refer to company refund policy clauses.